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Resource Coordinator

Toronto, Ontario · Administrative
Role:  Resource Coordinator 
Job Type: Permanent
Primary Location: Toronto, Ontario, Canada/Remote/etc.

About Us
QAC is the Leader in Quality Assurance, we are the trusted testing company for businesses, government departments and institutions. Over the last 26 years, we have successfully delivered 10,000+ mission-critical projects in the private, public and not-for-profit sectors. Within those sectors, QA Consultants has extensive testing experience and depth in an array of industries.


Our Purpose
Life continues to evolve and the technology we all rely on daily hinges on impeccable software. QAC understands that safe, effective technology is your right - it is our right. It is with this understanding that we deliver on our purpose. We support our clients to ensure technology enables flawless productivity and harmony for a Better, Brighter and Safer world for all of us.

What’s in it for you?
  • Make a difference every day as you help our clients deliver innovation and technology in a better, brighter and safer way
  • Be part of a smart and dedicated team, disrupting quality assurance methodologies and creating something unique
  • Be involved in challenging and interesting work
  • Work from anywhere

We are growing faster than we expected and that’s humbling and exciting! So, for all those on board, we guarantee a rewarding journey – and we’re just getting started.

We currently have an opportunity for a Resource Coordinator. You will be responsible for working closely with key internal stakeholders to address our resource needs. You will assist with resource planning across different engagements and work closely with the business to ensure all staffing needs can be met.

What will your day look like?
  • Manage requisition intake process (ensure that information in each request is complete, and keep the request board up to date)
  • Assist with project onboarding
  • Assist Head of Delivery Management Team and Practice Leads with forecasts in the financial system
  • Communicate resource allocations to HR and Finance
  • Analyse and challenge resourcing requests against key engagement metrics to ensure the appropriate allocation of resources
  • Identify and monitor resource availability, conflicts and shortage
  • Prepare relevant resourcing reports and analyse for inconsistencies, for example: chargeability, utilisation
  • Assist the Delivery Management Team with documentation and technical material organization
  • Assist the Delivery Management Team with the employee performance management process when required
  • Bachelor’s degree
  • Intermediate to advanced MS Office skills (excel)
  • Experience using Microsoft Teams
Required Skills & Experience
  • Prior experience in workforce or resource planning, as asset
  • Experience in a professional service environment managing different stakeholders, an asset
  • Strong ownership of deliverables, actions and tasks
  • Excellent problem-solving skills
  • Strong communication skills
  • Positive, enthusiastic, and always open to learn and make processes and tasks better and more efficient
  • Fast learning and independent
  • Ability to adapt quickly and multitask

Not for you? Check out our other opportunities – here – www.qaconsultants.com or follow us on Linked In.
We thank all candidates in advance. Only selected candidates for interviews will be contacted.
Diversity & Inclusion
QA Consultants is an equal opportunity employer, committed to meeting the needs of all individuals in accordance with the Accessibility of Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC) where we evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We are committed to the creation of an exceptional work environment wherein we maintain values of mutual respect, integrity, dignity, and inclusivity; and encourage the open exchange of ideas and opinions.
If you require a specific accommodation because of a disability or a medical need, please inform the recruiter. This ensures that the appropriate accommodations are in place at time of your interview and before you begin your employment.
QAC’s main office is located in Toronto, Ontario.
We acknowledge that the land on which we work is situated upon traditional territories. We wish to acknowledge the Ancestral Traditional Territories of the Ojibway, the Anishinaabe and, the Mississaugas of the New Credit. We also recognize the enduring presence of Aboriginal peoples on this land.


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